What can we help you with today?
Can I use Azoomee on my tablet?
Can I use Azoomee on my phone?
Can I use Azoomee without an internet connection?
Is Azoomee available in my country?
Can I use Azoomee while traveling abroad?
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O2/Azoomee voucher holders
How do I redeem my Azoomee voucher?
I didn’t enter my voucher during sign up. Can I still redeem my free 2-year subscription to Azoomee?
I lost my Azoomee voucher. Can I request a new one?
I’m having a problem with my Pixi tablet. What should I do?
Azoomee’s chat feature: best practises to keep your family safe online
Safety and Security
What makes Azoomee safe?
Can you tell me more about the partnership with the NSPCC?
How does Azoomee decide if content is appropriate for my children?
iPhone & iPad users
How do I use Guided Access to stop my children leaving Azoomee without my permission?
I can't change the volume while in Guided Access, what do I do?
What happens when I open Azoomee for the first time?
How do I exit the app?
Subscriptions and payment
Can I get a free trial of Azoomee?
What can my children do on the free service?
What can my children do if we subscribe to the premium version of Azoomee?
How much does a subscription to Azoomee cost?
How does Azoomee charge my account?
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How do I set up profiles for my children?
I've forgotten my PIN. What do I do?
How do I set up an account?
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